UGLA or Oracle Simphony
Oracle Simphony is a POS for chains that work in many countries. Stock, purchasing and accounting are separate Oracle products, and Oracle describes no fiscalisation for Ukraine. UGLA has a till with PRRO, stock and accounting in one subscription.
The prices on this page are for Ukraine. UGLA's EU prices are on the pricing page. Pricing →
Prices checked
21 October 2026
Oracle Corporation, Austin, Texas (USA). Simphony comes from MICROS Systems, which Oracle bought in 2014.
In short
- Simphony is built for chains, cafés, stadiums and global restaurant brands; Oracle names quick-service and table-service restaurants, cafés and bars.
- Oracle publishes usage prices in dollars: a Single-Tenant environment at $75,000, Plus Edition at $10 per revenue centre, and $0.06–0.10 per transaction above 200 a month. The rest goes through sales.
- Stock, purchasing and accounting are separate Oracle products; the fiscal interface is licensed separately, and Ukraine is not named in the fiscal description.
- At Oracle's prices, Simphony's POS alone with Dilovod costs a restaurant about ₴248,076 over three years; UGLA has its own PRRO, stock and accounting in one subscription with a published price.
- UGLA's price includes loyalty, certificates, Wallet cards, staff, training, chats and tasks. At Oracle loyalty and certificates are separate services with no published prices, training is Oracle Fusion Learning, and chat and tasks come from the partner 7shifts.
Three years: what you pay, and what comes back
36 months in four scenarios. Simphony Plus at Oracle's pay-as-you-go prices: $10 per revenue centre a month and $0.10 per transaction above 200 a month. Transactions are the scenario's revenue divided by the average bill in Poster's 2025 figures (café ₴315, restaurant ₴693). With Dilovod; the fiscal interface, hardware and stock are not counted, as their prices are not published.
Café
Restaurant
Large restaurant
Chain of 3 venues
The chart's numbers as a table
| Scenario | What | Amount, ₴ over 36 months |
|---|---|---|
| Café | UGLA | ₴317,529 |
| Simphony: POS usage only, with Dilovod | ₴220,464 | |
| 6% saved on procurement | ₴259,200 (up to ₴734,400 at 17%) | |
| Restaurant | UGLA | ₴387,191 |
| Simphony: POS usage only, with Dilovod | ₴248,076 | |
| 6% saved on procurement | ₴518,400 (up to ₴1,468,800 at 17%) | |
| Large restaurant | UGLA | ₴489,254 |
| Simphony: POS usage only, with Dilovod | ₴411,876 | |
| 6% saved on procurement | ₴972,000 (up to ₴2,754,000 at 17%) | |
| Chain of 3 venues | UGLA | ₴923,427 |
| Simphony: POS usage only, with Dilovod | ₴662,328 | |
| 6% saved on procurement | ₴1,576,800 (up to ₴4,467,600 at 17%) |
Simphony's POS alone with Dilovod costs a restaurant about ₴248,076 over three years, while UGLA pays for itself net of the saving and leaves ₴131,209. Stock, Oracle's accounting, the fiscal interface and hardware are separate.
UGLA's implementation and data migration are free until 31.12.2026. After that, add $300 once (₴13,500 at the NBU rate) to UGLA's three-year cost.
What is included
| What | UGLA | Oracle Simphony |
|---|---|---|
| Till and waiter tablet | Included | Included |
| Kitchen screen | Included | includedKitchen Display Cloud Service is in Plus Edition |
| Fiscal receipts for Ukraine (PRRO) | UGLA's own PRRO on every till | not describedThe fiscal interface is licensed separately; Ukraine is not named |
| Stock and purchasing | Included | separate product or partnerA separate product: Oracle Fusion Cloud SCM |
| Accounting | Included: international books, the chart of accounts and taxes for any country | separate product or partnerA separate product: Oracle Fusion Cloud ERP |
| Reports | Lens 2.0 included | cappedReporting & Analytics included for restricted use |
| Delivery platforms in Ukraine | Bolt Food and Uklon | not describedUber Eats, Deliveroo, Glovo and others; Bolt Food and Uklon are not named |
| A partner in Ukraine | UGLA is a Ukrainian team | not describedWe found no Simphony partner in Ukraine; Oracle lists a Ukrainian support number |
| Loyalty | Included: points, money or cashback, tiers by turnover, a reward every Nth visit; spent at the till and in the QR menu, one balance across every venue | price not publishedSeparate services: Oracle Gift and Loyalty, or CrowdTwist integrated with Simphony; prices not published |
| Promotions, discounts and promo codes | Included: N+M, a gift, a combo price, happy hours, promo codes; a compatibility matrix and a margin floor | includedDiscounts, coupons, happy hours and exclusivity rules; unique promo codes in Gift and Loyalty Advanced |
| Gift certificates | Included: codes with a face value and a validity term, single- or multi-use; accepted as payment at the till | price not publishedGift cards in Oracle Gift and Loyalty; price not published |
| Apple Wallet and Google Wallet cards | Included: loyalty, promo code and certificate cards | separate product or partnerOnly through the partner Vibes: from $20,000, period not stated |
| Birthdays and win-back | Included: birthday offers, challenges such as "10 coffees a month", RFM segments and offers for guests who have not been back for a while | separate product or partnerBirthdays and segments in CrowdTwist; mailings through list exports or Oracle Responsys |
| Staff: hiring, rota, payroll | Included: vacancies and candidates, onboarding, contracts signed with Diia, the shift rota, leave, payroll with KPIs, bonuses and fines | cappedLabor Management for restricted use: rotas, timesheets, payroll preparation, tips, time off; hiring in Oracle Fusion HCM, 500 people minimum |
| Staff training | Included: courses with lessons and quizzes, surveys, instructions with read confirmation | separate product or partnerA separate product, Oracle Fusion Learning: $5 per person a month, 500 people minimum, a 3-year term |
| Team chats and calls | Included: direct and group chats, channels, end-to-end encrypted audio and video calls | separate product or partnerNot described; team chat in the partner 7shifts, from $39.99 per venue a month |
| Tasks | Included: kanban and Gantt, projects with stages, checklists with sign-off, a timer and timesheet | separate product or partnerNot described; task lists in 7shifts at $12.99 per venue a month |
When to pick Oracle Simphony
A chain in many countries
Simphony is built for brands that work in many countries, with stadiums and hotels. If you need one POS for venues around the world, that is its field.
A company already on Oracle
If finance and the supply chain already run on Oracle Fusion, Simphony connects to them with Oracle's own tools.
What to ask Oracle Simphony
Ask for a 36-month quote for your venues and compare it with the chart above. It should cover:
- The price over 36 months for your number of venues, tills and kitchen screens
- PRRO on every till: who registers it and what it costs
- Stock, tech cards and purchasing: in the price or a separate module
- Accounting and payroll: which program, and what connecting to it costs
- Implementation, training and data migration
- Support: hours, channels and price
- Integrations with Bolt Food, Glovo and Uklon
The prices we used
As published on the vendors' and partners' pages. UGLA's prices are for Ukraine. Prices checked: 21 October 2026. NBU rate of 20.10.2026: ₴45.0013 per $1, ₴50.5311 per €1.
| What | Price | Source |
|---|---|---|
| Simphony Cloud Service, Single-Tenant EditionOracle's pay-as-you-go list; the period is not stated ("based on your usage over the course of a year"). Taxes not stated. | $75,000 per environment (Environment Fee) | oracle.com: PAYG price list |
| Simphony Cloud Service, Plus Edition | $10 per revenue centre | oracle.com: PAYG price list |
| Transactions, both editions: up to 200 a month · 200–5,000 · 5,000–15,000 · above 15,000 | not charged · $0.10 · $0.08 · $0.06 per transaction | oracle.com: PAYG price list |
| What Plus Edition includesOracle's service descriptions, effective 1 September 2026; Inventory Management is a separate service with no published price. | Kitchen Display and Labor Management | oracle.com: Service Descriptions |
| The rest of the subscription, implementation and support | through sales | oracle.com |
| What | Price | Source |
|---|---|---|
| Average bill in 2025: café · restaurantPoster's figures from a sample of 11,000 venues; the chart counts transactions with them. | ₴315 · ₴693 | joinposter.com: 2025 results |
| What | Price | Source |
|---|---|---|
| Full accessOnce an account has more than 10 full seats, each costs $25. | $30 per user per month | ugla.ua/en/pricing |
| Waiters and cashiers | $10 per user per month | ugla.ua/en/pricing |
| Everyone else | $3 per user per month | ugla.ua/en/pricing |
| Minimum200 users and more are priced individually. | 5 full seats | ugla.ua/en/pricing |
| Training, support, PRRO, accounting, Lens 2.0 BI, the AI assistant and every module: staff, chats, tasks | included | ugla.ua/en/pricing |
| Implementation and data migration | $300 once, free until 31.12.2026 | ugla.ua/en/pricing |
How we calculated
Scenarios
- Café
- 2 managers and administrators, 4 in the hall and at the till, 2 in the kitchen. UGLA: the 5-full-seat minimum + 4 × $10 + 2 × $3 = $196 a month. Purchases ₴120,000 a month, the average venue by the tax service's figures.
- Restaurant
- 3 · 8 · 3. UGLA: 5 full + 8 × $10 + 3 × $3 = $239. Purchases ₴240,000.
- Large restaurant
- 4 · 14 · 4. UGLA: 5 full + 14 × $10 + 4 × $3 = $302. Purchases ₴450,000.
- Chain of 3 venues
- 8 · 30 · 10. UGLA: 8 × $30 + 30 × $10 + 10 × $3 = $570. Purchases ₴730,000.
- Simphony's prices are Oracle's pay-as-you-go list in dollars. The chart counts Plus Edition: $10 per revenue centre (one per venue; Oracle states no period, we counted it monthly) and $0.10 per transaction above 200 a month. Transactions are the scenario's revenue (purchases ÷ 30%) divided by the average bill in Poster's 2025 figures: café ₴315, restaurant ₴693.
- The accounting beside it is Dilovod. Not counted: the fiscal interface, hardware and stock, which Oracle publishes no price for. The description comes from Oracle's Simphony pages.
- UGLA's subscription is converted at the NBU rate of 20.10.2026: ₴45.0013 per $1.
- The saving is 6–17% of procurement: UGLA builds every item's name from reference lists, so duplicates cannot be created. Purchases are taken as 30% of revenue; the average venue, by the tax service's 2025 figures, turns over ₴403,000 a month. The calculator on the HoReCa page works on your own numbers.
- Prices change: check the vendors' pages before you decide.
- Loyalty, staff, training, chats and tasks follow the vendor's, its dealers' and partners' pages as of 21.10.2026. The chart does not count the partner services for them: each one widens the difference.
Other sources
- Oracle Simphony POS
- Simphony Cloud licensing (Oracle documentation, 2020)
- Simphony Essentials fiscal integration: countries
- Oracle completes the MICROS acquisition (2014)
- Online ordering and delivery platforms
- Oracle: F&B service descriptions, Gift and Loyalty and Labor Management among them
- Oracle Gift and Loyalty Advanced: data sheet
- Oracle CrowdTwist: loyalty
- Simphony documentation: configuring discounts
- Oracle Fusion Cloud: the global price list, HCM and Learning
- Vibes: pricing, Wallet cards
- 7shifts: pricing, chat and tasks
Questions
Are Oracle Symphony and Oracle Simphony the same?
Yes: the right spelling is Simphony. It is Oracle's POS, descended from MICROS; it is often written "Symphony".
Does Simphony work with PRRO in Ukraine?
Oracle describes no fiscalisation for Ukraine: the fiscal interface is licensed separately, and Ukraine is not in Simphony Essentials' list of fiscal-integration countries. Ask Oracle before you decide.
Can our data move from Simphony?
Yes. The UGLA team moves your reference lists, stock and history; migration is free until 31 December 2026.
Oracle Simphony is a trademark of its owner, used here only for comparison; UGLA is not affiliated with it. Prices and terms are taken from public pages as of 21 October 2026 and may change; what your company pays depends on its configuration. If you see an inaccuracy, write to sales@ugla.ua and we will correct it.