Trust Center

UGLA is developed by MOI Tech LLC and MOVI TECH LLC (UGLA HoReCa). Their shared integrated management system passed an external Swiss Approval audit, and both companies are certified to ISO/IEC 27001 and ISO 9001. Here are the certificates, the representative in the EU, the security controls, the sub-processors and the public documents.

Data protection in short

Security overview →

Where UGLA runsIn the DigitalOcean cloud, in Frankfurt (Germany, EU): servers, databases and backups. We run no server rooms of our own.
EncryptionIn transit (HTTPS/TLS, SSH) and at rest.
AccessBy role, and only for those who need it for their work; sign-in with multi-factor authentication.
BackupsInfrastructure and data are backed up; recovery plans set a target time for critical services and are tested.
IncidentsEach is recorded and investigated; a breach involving personal data is reported to the supervisory authority within 72 hours where the GDPR requires it.
AI assistantRuns on models inside our DigitalOcean infrastructure, with no third-party AI provider.

Certificates

ISO/IEC 27001:2022

Information security management system

MOI Tech LLC, PDF MOVI TECH LLC, PDF Verify in the Swiss Approval registry

Registration numbers: 372-02-270-00466 · MOI Tech LLC372-02-270-00467 · MOVI TECH LLC
Valid: from September 29, 2026 until September 28, 2027. Subject to annual surveillance audits, until September 28, 2029.
Scope: software development, integration, implementation, customer support, sale and marketing
Holders: MOI Tech LLC, 5B Baseina Street, Kyiv, 01024MOVI TECH LLC, 26 Obolonskyi Avenue, office 402, Kyiv, 04205
Certification body: Swiss Approval, accredited by IAS (accreditation certificate MSCB-231)

ISO 9001:2015

Quality management system

MOI Tech LLC, PDF MOVI TECH LLC, PDF Verify in the Swiss Approval registry

Registration numbers: 372-02-100-02175 · MOI Tech LLC372-02-100-02174 · MOVI TECH LLC
Valid: from October 2, 2026 until October 1, 2027. Subject to annual surveillance audits, until October 1, 2029.
Scope: software development, integration, implementation, customer support, sale and marketing
Holders: MOI Tech LLC, 5B Baseina Street, Kyiv, 01024MOVI TECH LLC, 26 Obolonskyi Avenue, office 402, Kyiv, 04205
Certification body: Swiss Approval, accredited by IAS (accreditation certificate MSCB-231)

Representative in the EU

Both companies have appointed Prighter as their representative in the European Union: for data protection under Article 27 of the GDPR, and as their legal representative under Article 13 of the Digital Services Act (DSA).

MOI Tech LLC

Requests about personal data from the EU: app.prighter.com/portal/moi-tech-trust

MOI Tech LLC has designated Prighter DSA as its legal representative according to Art 13 Digital Service Act (DSA). Prighter DSA serves as the addressee for competent authorities in the Member States and in the European Union on all matters related to the DSA. To contact Prighter DSA please visit digital governance portal with all information on the contact details.

MOVI TECH LLC

Requests about personal data from the EU: app.prighter.com/portal/movi-tech-trust

MOVI TECH LLC has designated Prighter DSA as its legal representative according to Art 13 Digital Service Act (DSA). Prighter DSA serves as the addressee for competent authorities in the Member States and in the European Union on all matters related to the DSA. To contact Prighter DSA please visit digital governance portal with all information on the contact details.

DSA points of contact and how to report illegal content →

Public documents

The policies of the integrated management system: ISO/IEC 27001, ISO 9001, GDPR and NIS2. They apply to MOI Tech LLC and MOVI TECH LLC (UGLA HoReCa).

All documents, editions and change history →Sub-processors →

Company

Developer of UGLA ERP: MOI Tech LLC
Address: 5B Baseina Street, Kyiv, 01024, Ukraine
UGLA HoReCa: MOVI TECH LLC
Address: 26 Obolonskyi Avenue, office 402, Kyiv, 04205, Ukraine
Data protection officer (DPO): dpo@ugla.ua

Send requests about personal data, questions about these documents and vulnerability reports (how to report: the disclosure policy) to the data protection officer: dpo@ugla.ua