1. Who provides the service
The UGLA QR menus are provided by MOVI TECH LLC (ТОВ «МОВІ ТЕК»), EDRPOU code 45954927, 26 Obolonskyi Avenue, office 402, Kyiv, 04205, Ukraine. On a QR menu the venue publishes its own content (menus, dish descriptions, photos), and MOVI TECH LLC stores it and shows it to guests at the venue's request. Under the Digital Services Act this is a hosting service.
2. Point of contact for authorities (Article 11)
Member States' authorities, the European Commission and the European Board for Digital Services can reach us directly at dpo@ugla.ua, in Ukrainian or English.
3. Point of contact for users (Article 12)
Guests, venues and anyone else who uses the service can write to us at dpo@ugla.ua, in Ukrainian or English. A person reads every message.
4. Legal representative in the EU (Article 13)
MOVI TECH LLC has designated Prighter DSA as its legal representative according to Art 13 Digital Service Act (DSA). Prighter DSA serves as the addressee for competent authorities in the Member States and in the European Union on all matters related to the DSA. To contact Prighter DSA please visit the digital governance portal with all information on the contact details: https://app.prighter.com/portal/16998821077.
5. How to report illegal content (Article 16)
On any UGLA QR menu, press "Report content" at the bottom of the page. The form records which page, dish or photo you are reporting, and asks for the reason, your name and e-mail if you wish to leave them, and your confirmation that you are reporting in good faith.
If you left an e-mail, you receive a confirmation of receipt straight away, in the language you wrote in, with your report's reference number. Later we tell you our decision and how to challenge it.
For anything that is not on a menu, write to dpo@ugla.ua.
6. How we decide, and how we explain decisions (Articles 14 and 17)
Venues agree to our content rules in their contract with us. We remove illegal content, or disable access to it, as soon as we become aware of it.
When we act on content, we send a statement of reasons to whoever published it (the venue), and we tell the person who reported it what we decided and how to challenge it, if they left an e-mail.
7. Threats to life or safety (Article 18)
Where we become aware of information that gives rise to a suspicion of a criminal offence involving a threat to the life or safety of a person, we pass it to the competent authorities.
8. UGLA ERP and the ugla.ua website
MOI Tech LLC (ТОВ «МОІ ТЕК»), 5B Baseina Street, Kyiv, 01024, Ukraine, which provides UGLA ERP, has also designated Prighter DSA as its legal representative under Article 13 of the DSA: https://app.prighter.com/portal/13411972117. Its point of contact for authorities and users is the same: dpo@ugla.ua, in Ukrainian or English.
How we process personal data, and who our representative in the EU under the GDPR is, is set out in the Privacy Policy: https://ugla.ua/en/trust/documents/privacy-policy.