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Sub-processors and suppliers

Who processes personal data on our behalf, what for, which data exactly and under which safeguards. We vet every supplier before working with it and sign a data processing agreement with it.

Updated

Changes to this list →

The UGLA ERP service

The data your company puts into UGLA: staff, customers, counterparties. You are its controller, we are the processor, and these suppliers are our sub-processors.

DigitalOcean

DigitalOcean, LLC · USA

What for
Cloud infrastructure: servers, databases, backups; the AI assistant's models
Which data
All the data your company keeps in UGLA ERP
When
Always
Where
Frankfurt, Germany (EU)
Safeguards
Data processing agreement; the European Commission's standard contractual clauses

Amazon Web Services

Amazon Web Services EMEA SARL · Luxembourg

What for
Sending e-mail from UGLA ERP: your company's notifications and campaigns
Which data
Recipients' addresses and the content of the e-mails
When
When your company sends e-mail from UGLA
Where
Frankfurt, Germany (EU)
Safeguards
Data processing agreement; the European Commission's standard contractual clauses

Sales and support

Correspondence with customers, requests, contracts and the company's documents.

Google Workspace

Google Ireland Limited · Ireland

What for
Company e-mail, documents and staff accounts
Which data
Contact details and correspondence of customers and partners, working documents
When
Always
Safeguards
Data processing agreement; for Google LLC, the EU–U.S. Data Privacy Framework

The ugla.ua website

The data of the website's visitors and of those who leave a request. Here we are the controller. Analytics and advertising run only with your consent in the cookie banner.

For advertising, Google and Meta may also process the data they receive on their own account, as separate controllers, under their own privacy policies. Alerts to the team about a request that did not reach the CRM carry no personal data.

DigitalOcean

DigitalOcean, LLC · USA

What for
Hosting the website, keeping a request until it reaches our CRM
Which data
The request: name, phone, e-mail, company; technical logs
When
Always
Where
Frankfurt, Germany (EU)
Safeguards
Data processing agreement; the European Commission's standard contractual clauses

Calendly

Calendly LLC · USA

What for
Demo booking
Which data
Name, e-mail, phone, the chosen time
When
When you move on to booking
Safeguards
Data processing agreement; the European Commission's standard contractual clauses

Google Tag Manager, Google Analytics 4, Google Ads

Google Ireland Limited · Ireland; Google LLC · USA

What for
Website visits, UGLA's ads and counting the requests ads bring
Which data
Pages viewed and actions on the website, cookie identifiers, device type, approximate location from the IP address
When
With your consent to analytics or advertising
Safeguards
EU–U.S. Data Privacy Framework (Google LLC)

Meta Pixel

Meta Platforms Ireland Limited · Ireland

What for
UGLA's ads and counting the requests ads bring
Which data
Pages viewed and actions on the website, the _fbp cookie identifier
When
With your consent to advertising
Safeguards
EU–U.S. Data Privacy Framework (Meta Platforms, Inc.)

YouTube

Google Ireland Limited · Ireland

What for
Videos in the blog
Which data
Video views, YouTube's cookies
When
After you press play, in its youtube-nocookie.com mode
Safeguards
EU–U.S. Data Privacy Framework (Google LLC)

Changes to this list

To be notified of changes to this list, write to the data protection officer and we will add your address to the change notices.

dpo@ugla.ua

We'll show it on your data

Pick a time that suits you: 45 minutes online with a manager, a demo for your industry and a price for your team.

What suits you

A 45-minute demo

Locations

We use these details only to contact you about the demo, as the privacy policy explains. Or write: sales@ugla.ua

Booking a demo