We at UGLA ERP believe that the main goal of software is not just to replace an employee in performing a certain task, but to optimize processes and provide timely information for management decisions. This allows freeing up time for strategic tasks and personal development of employees.

The importance of CRM and ERP lies in optimizing routine business processes: improving HR management efficiency, quickly obtaining all business analytics, having access to financial reporting, integrating all chains of work of different departments, etc. The main thing is that this is in one software solution, not in several separate ones. Therefore, CRM and ERP solutions have become an integral part of business. Unfortunately, for many years Ukrainian companies have been using russian software such as Bitrix24, 1C, iiko, and others, and these programs have been gaining popularity.

Over the past two years, Ukrainian entrepreneurs have become more conscious and are looking for alternatives to russian programs. However, some companies still use these solutions, looking for workarounds such as pirated software or its cloned versions. Despite the ban, some Ukrainian companies try to stick to these solutions. However, any prospect of further work with Russian products is at risk and will end without preparation or warning.

The risks associated with using russian software can be divided into three groups: security, operational, and reputational.

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