In a new article for Miisoft, the UGLA team talks about how ERP is transforming business management and how to be one step ahead in 2025.

After the start of the full-scale invasion, the value of Ukrainian products increased rapidly, and many businesses began to explore the possibilities of software developed by our specialists. Nowadays, Ukrainian ERP and CRM systems are not only able to compete with russian traditional platforms, among which 1C remains the most famous, but also have much more functionality and an innovative approach to company management.

The market for ERP and CRM systems in Ukraine is directly affected by the current situation on the labour market. Since 24 February 2022, the number of available vacancies has reached a critical minimum, as stated in a special project by RAU and robota.ua. However, in 2023 and 2024, there was a recovery in the supply side. However, significant regional differences remain, which may affect business productivity. In such circumstances, the implementation of ERP systems in the company’s work is a rational solution, as it allows optimising operations even in an unstable environment.

Another factor is the growing influence of personalised customer experience. McKinsey research shows that more than 71% of users expect a personalised approach when interacting with a brand. Timeliness, relevance of offers, and empathy in communication are especially valued.  As a result of in-depth data analysis, customer order history, and recommendation selection, the UGLA ERP system adapts offers to the interests of your users in the shortest possible time.

The full version in Ukrainian is available for reading at the link on the Miisoft website.